Shipping Policies

Shipping Options
Standard shipping for We use UPS and FedEX, choosing the carrier that submits the most competitive quote, and provides insurance and tracking. Standard shipments via UPS Ground do not need  a signature  and can be left at a safe location at the driver's discretion.

  • - Standard UPS Ground Delivery is 5-7 business days after stock has been confirmed.
  • - NOTE: For expedited shipping, we ask that you call us at 845-876-4669 between 9:00 AM – 5:00 PM EST in order to ensure that we provide the fastest and most convenient shipping arrangements.


Standard Shipping as stated by our shopping cart shipping calculator is provided by UPS Ground, and is limited to the continental USA.
It does not include Hawaii, Alaska, U.S. territories or International destinations.

Please call Customer Service at 845-876-4669 for a shipping quotation to these destinations.


Order Tracking
Tracking information is collected each day for all packages shipped. When a tracking number is generated, you will be notified by email. Be sure to adjust your email settings to ensure our correspondence isn't sent to your spam folder.

If you are having trouble generating your tracking number, please email us here (remove the spaces): jen @

If an item you order is back-ordered for any reason, your credit card will be authorized but not charged until the item ships. The order can be canceled at any time before it leaves the shipper.

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